
With after sales service, customer relationships do not end with the conclusion of a transaction, but are maintained for a product’s entire duration of use. Unfortunately, solar companies, especially in developing countries, grant after sales service much too little importance. This is fatal, as substantial deficits in after sales service. . Typical problems of an insufficient after sales service are: 1. customers don't know whom to contact in case of technical problems 2. if customers received contact data of technicians or the. [pdf]

A series of crises, including energy security, food security, climate change, nature recovery and housing, are placing the countryside under intense pressure. The report concludes that, in order to move the country to renewable energy in time to prevent the worst effects of climate breakdown, ground-mounted solar projects. . If the government fails to kickstart a rooftop solar revolution, an area of countryside larger than the size of Greater London will be required for ground-mounted schemes. CPRE’s view is that this land could be much. . With the right policies, a decentralised future of renewable energy cooperatives sprouting up in communities across the country, supported by the government, is a realistic option. The report’s key recommendations to reach. [pdf]
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